Name and address of the responsible person
The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:
Instone Real Estate Group N.V.
Tel.: +49 201 45355-0
Fax: +49 201 45355-934
Name and address of the data protection officer
The data protection officer of the responsible person is:
TÜV Informationstechnik GmbH
Unternehmensgruppe TÜV Nord
IT Security, Business Security & Privacy
Tel.: +49 201 8999-899
Fax: +49 201 8999-666
Provision of general data and information
Instone Real Estate makes every effort to ensure that the information and data contained on this website are correct. Instone reserves the right to modify or supplement the information or data provided without prior notice.
The www.instone.de website contains hyperlinks to the websites of third-party service providers. Instone Real Estate enables users of its websites to also access the websites of partner enterprises. Users of the www.instone.de website enter into a contractual relationship with the respective service provider through the use of its services. The corresponding terms and conditions of this service provider are then applicable. The legal and textual responsibility for the services offered on the pages of the partner enterprises lies solely with the respective partner enterprise whose website can be called up via the www.instone.de homepage.
If the services of a service provider are used, contractual relationships are formed exclusively between the relevant partner enterprise and the user subject to the terms applicable to this contractual relationship.
The information which we provide to you on this website has been collated with the greatest possible care and is updated on an ongoing basis. Despite our best efforts, however, the absence of errors cannot be guaranteed. No liability shall be accepted nor any guarantee given with regard to the currency, correctness or completeness of the information and data provided.
Despite every effort to monitor content, we accept no liability for the content of external links. The operators of such linked pages are exclusively responsible for their content. Moreover Instone Real Estate Group N.V. accepts no responsibility for the data protection measures taken by the operator of such websites.
The content of the Instone website is protected by copyright. The copying, dissemination, storage, reproduction and transmission of all information or data, particularly the use of texts, parts of texts or images, or other works published on the websites, is expressly prohibited without the prior written consent of Instone Real Estate Group N.V.. The texts and images in the “Press” area which are provided expressly for distribution are exempted.
All information or data, their use, the log-in to the Instone Real Estate websites as well as any associated action, inaction or omission are subject exclusively to German law. The place of jurisdiction is Essen.
Consumer dispute settlement
Instone Real Estate would like to point out that we are neither obligated nor willing to participate in a dispute settlement process before a consumer conciliation committee in accordance with the German law on consumer dispute resolution (Verbraucherstreitbeilegungsgesetz).
The responsible chamber of mediation is:
Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
The provider of the website www.instone.de is Instone Real Estate Group N.V., Baumstraße 25, 45128 Essen, Germany (hereinafter referred to as „Instone“ or „we“). Further information about the provider can be found in the imprint of this website or at the beginning of this declaration.
The protection of personal data is very important to us. We therefore operate our website in compliance with the applicable laws on data protection. Below you will learn about the extent and purposes of our collection and use of personal data in connection with the provision of this website.
What are personal data?
Personal data are all pieces of information relating to a specific or identifiable natural person. Your name, address, mailing address, telephone number, or e-mail address are examples of such data.
Accessing our website
When you access our website your web browser transmits certain data to our web server for technical reasons in order to provide you with the information you are retrieving. The following data are collected, temporarily stored, and used in order to enable you to access the website:
- your IP address
- the date and time of your request
- the time zone difference to Greenwich Mean Time (GMT)
- the content of your request (specific page)
- your access status / HTTP status code
- the data volume transmitted
- the website from which your request originates
- the browser, language, and version of the browser software
- the operating system and its user interface
- the referring website
When you visit our website third-party companies, in particular AddThis, collect anonymous information. These companies may use non-personally identifiable information to provide advertisements about goods and services likely to be of interest to you Cookies and/or web beacons (tiny graphic images used to record, collect, and analyze simple actions such as visitor traffic on the website) may be used to collect this information. To learn more about this customary advertising practice you can visit the website www.networkadvertising.org.
When you visit our website we may store information on your computer in the form of a “cookie”. „Cookies“ are small text files that are copied from a web server onto your hard drive. Cookies contain information that can later be read by a web server in the domain from which the cookie was sent. The cookies we use contain no personal data.
We use what are known as „session cookies“ and „persistent cookies“. Most of the cookies we use are known as “session cookies” which are necessary to ensure consistency during your visit, i.e. in order to ensure that your details remain in place during your session, for example. These session cookies are automatically deleted when your session ends.
Persistent cookies remain on your end terminal for a longer period of time and enable us to make use of the tools described below for web analytics.
The following cookies are used on this website:
|_ga||Google Analytics||2 years|
|_gid||Google Analytics||1 day|
You have the option to accept or block cookies. The majority of web browsers automatically accept cookies. Normally, however, you can use your browser settings to block cookies. If cookies are blocked then you may potentially no longer be able use some of the functions of our website. If cookies are accepted you can block the accepted cookies again at a later point in time. If you delete the cookies then all of the settings managed by these cookies, including advertising settings, will be deleted and it may not be possible to restore them.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA („Google“).
Google Analytics uses „cookies“, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website is normally transmitted to and stored by Google on servers in the United States. IP anonymization was activated on this website so the user’s IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google will not associate the IP address of your browser with any other data held by Google.
You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to the website:
Google Analytics Remarketing
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States („Google“).
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
Use of specialized hosting and e-mail service providers
We cooperate with specialized service providers for the performance of certain services, in particular the hosting of the website as well as e-mail services. These service providers process your personal data on our behalf and strictly in accordance with our instructions and guarantee compliance with data protection regulations as well as the required security measures. In addition, the service providers only receive information from us that is necessary for them to perform the respective service.
Description and scope of data processing
On our website is a contact form available, which can be used for electronic contact. If a user accepted this option, the data entered in the input mask will be transmitted to us and saved. These data are:
– E-mail address
– Address data
– Living space
– Type of accommodation
– Optional: housing, total budget
At the time of sending the message, the following data is also stored:
– date and time of registration,
– name and e-mail address
– IP address of the
– Transmitter/ User Agent (corresponds to browser)
For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.
Legal basis for data processing
Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.
The additional personal data collected during the sending process will be deleted at the latest after one deadline.
Protection of your data
We take appropriate technical and organizational measures together with our service providers to secure our website and IT systems against the loss, destruction, or unauthorized access, change, or distribution of your data.
Right to information, correction, locking, and deletion of personal data, contradiction and withdrawal of consent
You have the right to obtain information on the data stored concerning your person as well as to demand its deletion, correction, or blocking free of charge.
You may withdraw your consent to the future collection, processing, and/or use of personal data at any time.
If you have any questions about data protection or the processing of your data then please contact us using the contact information provided in the imprint of this website and we will be happy to answer them for you.